If a product does not meet your expectations, you may return it for a refund within 30 days from the date of purchase. Regrettably, the original shipping fee is not refundable. To initiate a return, kindly email us at firstname.lastname@example.org, including your order number and we will send you instructions to process your return.
Processing time for returns takes up to 10 business days from the time the return is received. Please note that only products purchased from www.vessiegoldsmith.com will be accepted for return. We regret that we cannot accept exchanges at this time. Vessie Goldsmith palettes, brushes and mirrors may not be returned. In the event of any perceived abuse(s) of this Satisfaction Guarantee, to be determined at the sole discretion of Vessie Goldsmith, a return may not be honored.